Privacy Policy

Newton's Best Gutter & Chimney · Effective November 5, 2026

Newton's Best Gutter & Chimney ("we," "us") respects your privacy. This policy explains what information we collect through newtonsbest.com, by phone and by text message, how we use it, and your choices.

Information we collect

When you request a price, reserve a spot, contact us, or chat with us, we may collect your name, email address, mobile phone number, service address, details about your home (such as size, number of stories and chimney flues), and payment information. Payments are processed by our payment processor; we do not store full card numbers.

How we use your information

We use your information to provide quotes, schedule and perform gutter cleaning and chimney sweep services, process payments, respond to your questions, and send the communications you agreed to, such as reservation confirmations, scheduling messages, replies to your calls or texts, and occasional seasonal reminders and offers.

SMS / text message opt-in

You can opt in to text messages by checking the SMS consent box on our reservation page, through the chat widget on our website, or by calling or texting us first. When you opt in, we collect your mobile number and a record of your consent, and use them only to send the text messages described in our SMS Terms. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories exclude text messaging originator opt-in data and consent.

Sharing

We do not sell or rent your personal information. We share it only with service providers that help us run our business (for example, our scheduling, messaging and payment platforms), only as needed to provide our services to you, or when required by law.

Cookies and tracking

Our website uses cookies and similar technologies to keep the site working, remember your choices (such as your instant price), and understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work without them.

How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information, including secure (HTTPS) connections, access limited to people who need it to serve you, and trusted platforms for payments and messaging. No method of transmission or storage is completely secure, but we work to protect your information.

Your rights and choices

You can unsubscribe from text messages at any time by replying STOP, and from emails by using the unsubscribe link. You may ask us to access, correct, update or delete your personal information by contacting us below.

Contact us

Newton's Best Gutter & Chimney
Needham, MA
Phone: 781-675-8640
Email: [email protected]

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